Frequently asked questions

Helpful answers

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Do I need a GP referral?

No referral is needed. You can book directly with us as a private patient.

How much is a first appointment?

Your initial appointment is £70 for 30 minutes. This includes a full assessment, diagnosis and a personalised treatment plan — and treatment on the day where appropriate.

What should I bring to my appointment?

Bring a list of any medications, comfortable clothing (so we can examine your lower limbs), the shoes you wear most often, and any orthotics or insoles you currently use.

Do you treat children?

Yes. We offer paediatric podiatry (under 12: £65) for concerns like flat feet, in-toeing, heel pain (Sever's disease), verrucae and gait issues. Our approach is calm and child-friendly.

Is nail surgery painful?

The toe is fully numbed with local anaesthetic, so the procedure itself is painless. Most patients describe mild discomfort over the following 24–48 hours, easily managed with paracetamol. Nail surgery is £420 for one toe and £500 for two.

Do you accept private medical insurance?

We can provide detailed invoices and clinical letters to support self-pay reimbursement claims. Please check with your insurer in advance.

Where is the clinic and is there parking?

We are based at The Belmore Centre, 115 Lower Road, Stoke Mandeville, Aylesbury, HP21 9DR. Free on-site parking is available.

How do I cancel or reschedule?

Please give us at least 24 hours' notice by calling 01296 254733. Late cancellations may incur a fee.